1. Getting Information About a Product
If you have any questions about a product, our team is here to help. You can reach us via WhatsApp or call at +92 3302800708 OR +92 321 2779522, and one of our customer representatives will guide you with details like style, availability, and recommendations.
2. Placing Your Order
You can place your order in multiple ways:
- Online via our website – browse products, add to cart, and checkout securely.
- Social Media – message us on Facebook or Instagram and we’ll confirm your order.
- WhatsApp – send us the product name or code at +92 3302800708 and our team will assist you. Orders are accepted 24/7 online, so you can shop anytime.
3. Cancelling an Order
Need to cancel? Simply contact us via WhatsApp or email at prestigejewellersonline@gmail.com as soon as possible. Cancellations are only possible before your order is processed or shipped.
4. Payment Methods
We offer multiple convenient payment options within Pakistan:
- Cash on Delivery (COD)
- JazzCash & EasyPaisa
- Bank Transfer
5. Delivery in Pakistan
- Free or low-cost delivery for orders above Rs 2000 PKR.
- Delivery all over Pakistan
7. Returns & Exchanges
We offer returns and exchanges within 7 days of purchase.
- Items must be unused, in original condition, and in original packaging.
- To initiate a return or exchange, contact us via Whatsapp or Email.
Refunds or exchanges will be processed promptly after verification.
Quick Summary
- Order Online: Website, WhatsApp, Facebook, Instagram
- Payment Options: COD, Digital Wallets, Cards
- Delivery: Fast and reliable, all over Pakistan
- Returns/Exchanges: Within 7 days of purchase
Support: 24/7 assistance via WhatsApp and call